CUSTOMER CARE
BodyCard aims to make your shopping experience EASY, FUN and CONVENIENT!
Our customer service page makes shopping that much easier. A little retail therapy never hurts. Please see below for more insight on Shipping, Returns, Feedback and FAQ's.
SHIPPING POLICY
*Delivery cost will vary based on the destination, weight, and dimensions.
*The United States Postal Service and/or UPS do not guarantee to arrive on the exact expected date. Often packages arrive before or past the expected delivery date.
Delivery Option:
Ground Shipping
Expedited
2- Day
Overnight
Delivery Times:
2 - 8 Business days
1 - 3 Business Days
2 Business Days
1 Business Day
Delivery Costs:
$5 and Up
$7 and Up
$15 and Up
$23 and Up
RETURN POLICY
BodyCard Return & Exchange Policy:
At BodyCard, we want you to LOVE your purchase! If for any reason you are not completely satisfied, we offer exchanges on all BodyCard merchandise within 14 days of receipt.
To qualify for an exchange:
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Items must be in new, unworn, and unwashed condition.
-
All original tags must remain attached.
-
Items must not be damaged or altered in any way.
No Chargebacks: Please note that we do not accept chargebacks. If you need assistance with your purchase, we encourage you to contact our customer service team to resolve any issues promptly.
FEEDBACK & RETURNS
Have any questions, concerns or just want to say hey!
We’re always ready to help!
Contact us at:
FAQ
What is your return policy?
At BodyCard we want you to LOVE your BodyCard purchase! If not, All BodyCard merchandise may be returned for EXCHANGE only within 14 days upon arrival Items must not be worn, washed, or damaged, with all original tags attached.
How do I return an item?
Please email us at info@shopbodycard or complete the feedback box above with the subject titled "RETURN" listing the reason for return. The return shipping cost will be at the cost of the customer. Items not worn, washed and with tags attached will be returned within 14 days upon arrival. A store credit of the original price will be issued after inspection.
How do I track my order?
Your order can be tracked with the United States Postal Service. Please visit their website for more tracking details at https://www.usps.com or click the "Track My Order" below.
How can I contact BodyCard?
Please contact us via email at info@shopboycard.com Monday-Friday from 8PM-5PM Central Standard Time.
What are your delivery options?
Ground Shipping 2-8 Business Days
Expedite Shipping 1-3 Business Days
2-Day Shipping 2 Business Days
Overnight Shipping